In the years since 9/11, we have grown used to the security procedures at our nation's airports. But there is a problem. As long as the government runs the security environment, and doesn't respond to the needs of business or the public at large, we will suffer each time we need to fly somewhere.
Years ago, President Bush said that we'd only get the best people to run Airport Security. Could any intelligent person believe that malarkey? Other than earning a paycheck, would any intelligent person want the job? Some TSA workers get off on hassling people. Others are lazy. And still many others are diligent hard workers who are doing this job until they find better work elsewhere. How much of a career can it be for a person, when politics dictates what opportunities would be available to the average person holding the job?
One of my friends used to work for the TSA, and he couldn't hack it. I don't know how I'd feel if I had to scan thousands of people each day for contraband, and then deal with people and their feelings. And many people are very unhappy - especially when the TSA does not staff up to meet peak periods, and causes people to wait for up to 3 hours to get through a security checkpoint.
Are we any safer now, than when private industry put its "rent a cops" on the front lines? I doubt it. But the TSA agents now have better benefits than when they were employed by the private firms. And I find that this is important to me. Yet, I think that private industry could do a better job - with the right supervision by government.
Years ago, our military designed weapons, and handed off production to private industry. The government kept the arms makers honest by inspecting one crate out of each hundred shipped. If any item in the crate was not up to snuff, everything shipped (in those 100 crates) was destroyed, so that the private firm couldn't ship any of the other crates. In short, it was crude quality control, but it provides a model for what we could do with our airports.
What would happen if we had the equivalent of "ethical hackers" testing security? (I know they must exist. But I'm examining a philosophy here.) If a private firm failed a test, it would be ineligible for the next round of bidding for that airport. If no one could bid, the government would provide security as last resort. Business could also put in requirements of minimum staffing levels for time of day and day of week - and policies to maintain both quality of service and speed of service could be established. The airport security fee of $2.50 (?) per flight segment might need to go up. But no one wants to risk another 9/11, and why should we....?
PS: The TSA's director was just fired by the Obama administration.
PS: The TSA's director was just fired by the Obama administration.
No comments:
Post a Comment